“What would you do if this were your family?”
As a nurse, you’ve heard this question dozens of times. For many, the natural inclination is to “fix” the problem by offering suggestions, but that approach is limited by our own experiences and personal biases.
There is a more effective way to provide spiritual care. It begins with a question, an invitation to connect.
In Heart to Heart, Dr. Biedenharn explores an ancient, proven and effective model of listening which she field-tested with critical care nurses. Through her work, she found that deep listening can lead to deep connection in healthcare. The spiritual connection doesn’t just improve patient outcomes, it also helps nurses reconnect with their call to service.
And it all begins with a question
I always thought I had a book in me but I wasn’t sure about the who, what, why, when and where part of it. Cathy’s diligent, supportive presence helped me first find it and then pull it out. I wasn’t an easy customer. I fought it every step of the way but like the good shepherd she is, Cathy reigned me in and kept me going in the right direction.