Cathy Fyock
Cathy Fyock, Employment Strategist


Helping you recruit and retain employees in an aging and changing work force

Cathy Fyock is an employment and staffing strategist assisting organizations in the development of creative strategies for recruiting, selecting, and retaining employees in an aging and changing labor market. She helps organizations attract top talent, reduce turnover, and improve productivity in a volatile labor market.

"Recently a business partner wanted a more thorough and thoughtful process for interviewing and selecting new employees. And, he wanted it NOW! I asked Cathy to work on this project due to her flexible approach and experience in this area. Cathy worked closely with us to develop a user-friendly competency-based process. She then conducted training sessions with our managers to help them use the new process successfully. Both the new process and the training were big hits, and completed ahead of schedule!"

--Kathleen O. Carroll, SPHR



Here's how Innovative Management Concepts has assisted organizations such as St. Dominic Hospital, KFC, Hardee's Food Systems, Bridgestone/Firestone, Anthem, Kroger, Federal Express, AT&T, and many others in meeting their specific employment and staffing needs:

  • Tailored, targeted training for your management team on creative strategies for recruitment and retention of qualified employees,
  • Pre-employment interview guides to help managers ask consistently great questions to assess the best candidates,
  • Recruitment/Retention strategy plan report, including recommendations for specific staffing activities, as well as detailed suggestions for design and implementation of each activity,
  • Brainstorming activities with key management staff for developing winning strategic positioning for the entire employment process,
  • Hands-on assistance in the delivery of specific staffing programs, including open houses, telemarketing programs, career workshops, attitude surveys, exit interviewing, and other tailored programs.

Innovative Management Concepts can also offer various packages of services designed to meet your comprehensive needs for staffing and employment. Choose from three option packages:

Option One: Brainstorming/Consultation Session

You need ideas, and you need them quickly! IMC can work with you and your team to create strategies you can put into place immediately.

Option Two: Brainstorming/Consultation Session and Detailed Recommendation Report

With this package of services, IMC will follow-up the consulting session with a Recommendation Report, detailing the specific strategies needed to meet your employment objectives.

Option Three: Brainstorming/Consultation Session, Detailed Recommendation Report, and three on-site days

This package offers the brainstorming session and follow-up report, and adds three days to be used as your organization needs--for follow-up consultation, training, or implementation of suggested activities.

Call today to see how Innovative Management Concepts can work with you to innovatively meet your important employment and staffing goals.


Art by Carol Cornette

Typical Consulting Assignments

 Sharon Thompson
Park Community Federal Credit Union
6101 Fern Valley Rd
Louisville, KY 40261
sharont@parkfcu.org

Conducted a search to replace the retiring CEO. Worked extensively with the Board of Directors to educate them on selection strategies. Conducted telephone screening interviews, lead board interviews, provided recommendations, and conducted reference checks.

"Tasked with conducting a CEO search, I turned to Cathy Fyock for direction. Her experience, expertise and professionalism were key to our success. Cathy was dedicated to our mission, flexible based upon our needs, and included me in each stage of the process. With much credit to Cathy, our new CEO is in place, and I count this as one of the best learning experiences of my career. I look forward to working with Cathy on future HR needs and will continue to recommend her highly to others."

--Sharon Thompson
HR Manager
Park Community Federal CU
Louisville, KY



Lamar Nesbit/Dianne Smith
St. Dominic-Jackson Memorial Hospital
969 Lakeland Drive
Jackson, MS 39216
(601) 200-6836

Prepared a one-day lecture/brainstorming session on recruiting entry-level hospital employees (foodservice, housekeeping, nurses' aides) and nursing staff, followed with a recommendation report on employment strategies. Developed values-based selection criteria for employees, and provided training for all managers on behavioral interviewing. Continue to provide ongoing training in selection and retention.

"Cathy Fyock has provided our hospital with excellent consulting services over the past four years. Her training programs conducted for our management and supervisory staff have been very meaningful and valuable. We have been especially pleased with the work she has done with identification of institutional values and their integration with performance management and behavioral interviewing. I attribute increased employee satisfaction, retention levels, and business successes in part to the processes implemented with her assistance.

Cathy stands apart from many consultants in her ability to focus her knowledge and expertise on unique organizational needs. She knows the HR needs of today’s businesses and creatively applies her skills to help us add value to organizations. I highly recommend her."

--Lamar Nesbit, Senior Vice-President
St. Dominic-Jackson Memorial Hospital
Jackson, MS



Kim Williams/Jan Schoaf
Wesley Manor Retirement Community
5012 East Manslick Road
Louisville, KY 40219
(502) 969-3277

Provided annual one- and two-day management retreats on the issues of team-building and communications.

"Cathy Fyock is a very energetic, positive and inspiring workshop leader. Our staff responded immediately and enthusiastically to her leadership during a two-day management retreat. She is skilled at presenting concepts in a clear and interesting manner and is excellent at group process. Our staff have already requested that we have her back at least once a year from now on!!"

--Kim Williams, President
Wesley Manor Retirement Community



Mark Frankel
Bridgestone/Firestone Inc.
2550 W. Golf Road
Rolling Meadows, IL 60008
(847) 981-2240

Developed a three-day intensive interview/selection course for the management team, including interview guides. Piloted the program to a team of representatives of management, then delivered the training.

"Cathy Fyock developed a three-day selection course for us at Bridgestone/Firestone, and has been instrumental in delivering the pilot course and subsequent train-the-trainer courses for our zone management. Cathy has impressed us by combining our own ideas about what was needed in the training, and her own experience in this field. As a result, she has created an exciting course that specifically addresses our needs and is helping us to select better candidates, which we believe will ultimately result in more productive and loyal employees. We highly recommend Cathy as an instructional designer, as an employment strategist, and as an effective trainer."

--Mark Frankel
BFS Retail & Commercial Operations, LLC


Cathy Fyock, CSP, SPHR, helps you recruit and retain employees in an aging and changing work force. She can be reached at P.O. Box 1229, Crestwood KY 40014, via email at cathy@cathyfyock.com, or by phone at (502) 243-2482.