Employment Strategist
An
e-briefing from Cathy Fyock and Innovative Management Concepts
Cathy Fyock
Louisville Metropolitan Police Department Hires Retirees
When the Louisville Metropolitan Police Department (LMPD) was
facing labor shortages this spring, a decision was made to look for
innovative ways to staff open positions with experienced, qualified
individuals. Like many police departments across the country, the
LMPD is finding it difficult to find qualified candidates with a
passion for law enforcement and often has 60 – 80 vacancies at any
given time. This May LMPD hired 13 of its own retirees.
Many LMPD retirees have 20 years or more of service. They’ve been
“around the block” and know the ropes. The retirees are ready to go
back to work after discovering that retirement left them bored and
wanting interaction with peers and colleagues.
The positions are hard to fill, not only because of the
difficulty and risks associated with police work, but because
officers must have a passion and a drive for this work, according to
Cheryl Wagner, the HR Director for LMPD. “By focusing on our
retirees, we were able to tap into those people who have this work
in their blood,” she said.
The Federal government has helped the recruiting process by
improving the benefits, especially the death benefits for officers,
but that wasn’t enough said Wagner. So the LMPD sent letters to
employees who had retired in the past ten years, inviting them to
consider re-employment.
A screening process is still required for eligibility. It
includes conducting a background check on the officer from
retirement to the present. Retirees must also take a polygraph, a
drug screening, and a medical exam as part of the screening process,
but they do not have to complete the psychological or physical
ability tests since these had been administered at the initial time
of hire.
Once they return to work, the officers take different levels of
training, based upon the length of time they’ve been retired and
away from the job.
Getting this policy change approved was a major obstacle. Any
changes must be approved by the Police Merit Board, which is
appointed by the mayor and represents both the union and citizens.
The union was initially concerned this new policy might block
opportunities for younger, existing officers, and wanted to approve
this policy change for one-time only. However, the policy was
changed so that retirees could be continued to be rehired, once the
program is evaluated.
While it’s too soon to know the program’s success, Wagner is
optimistic it could be an excellent resource for their ongoing
staffing challenges.
Generational Values
How would you respond if this happened?
Work hours/ethic
- A young person goes into his boss’s office to request time off
each Friday to attend a yoga class.
- An older coworker insists all employees work the assigned
schedule, no matter what family crisis may occur.
Organizational hierarchy
- A young person visibly rolls her eyes as her boss explains a
new procedure.
- A young person takes off his shoes and socks while working in
the office, even though the dress code requires footwear.
Dealing with change/technical issues
- An older person refuses to adhere to the new procedure since
he knows it won’t work because “we tried that before.”
- An older worker asks an admin to print all emails so she won’t
have to learn the new system.
Is your response:
a) I can’t believe this person is acting this way!!
b) Why is this person acting this way???
c) I completely understand why this person is acting this way.
If you and your work force are dealing with some of these
generational challenges, contact Cathy Fyock for information on her
generational programs at 1-800-277-0384 or by email at
cathy@cathyfyock.com.
Employment Applications: Are They Really Necessary?
Excerpted from Hiring Source Book by Catherine Fyock
“Can’t I apply without completing this form?” “Can I just
write ‘see résumé’?” “Can’t you just hire me without the paperwork?”
Human resource (HR) professionals are quickly learning that the
answer to such questions is No!
The Need for Employment Applications
There are many reasons that a completed and signed employment
application is an essential component of a sound and defensible
selection strategy:
- The signed application form serves as a legal document. When
signed and completed, the application form is a document that
asserts the truth and the accuracy of the information provided by
the applicant. If the applicant provides untruthful information
regarding past employment history, education, or credentials, the
signed application form, which is completed in the applicant’s own
writing, can serve as evidence that may support a termination for
falsifying employment information.
- The application form can serve as a consistent tool for
measuring a candidate’s credentials against other candidates’
credentials and can also measure each candidate’s credentials
against a norm. In other words, the application form can measure
each candidate’s relative strengths, given the requirements of the
job.
- The application form is a normative tool. Whereas the résumé
serves as a marketing tool for candidates to present their best
side, an application objectively presents candidates without the
flowery language and superlatives often included in “impressive”
résumés.
Applications as Part of an Effective Employee Selection
System
Employment applications are among the first elements of an
effective employee selection system. The employment application
allows hiring managers and HR professionals to answer the following
questions:
- Do I have the contact information for the applicant?
- Do I know what position this candidate is most interested in?
What shifts or schedules?
- Was this candidate referred by an employee who can vouch for
the candidate? How did this candidate come to apply?
- Does the candidate meet the minimum age requirements?
- Are salary expectations in line with the position available?
- Has the candidate been employed here previously? Applied here
previously?
- Is the candidate available for travel assignment?
- Are there felony convictions that may be relevant to the
position that the applicant is seeking?
- Does this applicant have the legal right to work in this
country?
- Can this individual perform the essential job functions, with
or without accommodation?
GET THE BEST: How to Recruit the People You Want
Softcover $15.00
Get The Best is the recruiting and sourcing idea book,
chock full of tips, ideas, and how-to's for finding the best
employees for your organization. It provides specific guidelines to
accomplish these goals.
- Target labor market segments, including older workers, people
with disabilities, women, and minorities
- Creatively use non-traditional recruitment activities such as
telemarketing, direct mail, and radio and television
- Develop effective newspaper advertising
- Improve staffing effectiveness by tracking recruitment data
Praise for Get The Best...
If you want to survive in an increasingly competitive
marketplace, this book will provide you with the recruiting
strategies that your organization-- no matter its size or
scope--will need to succeed. You may think you’ve tried everything,
but Get The Best will breathe new life into your
organization’s recruiting efforts.
--Michael Losey, SPHR, Former President and CEO, SHRM
You can now order Cathy’s products on-line at
http://cathyfyock.com.
Cathy’s June – July Calendar
If
you're interested in meeting at the SHRM Annual Conference in DC,
give me a call or send an email and we'll arrange a time for coffee
or a drink. See you there! --Cathy
June 6 – 8 United Methodist Conference, Bowling Green, KY
June 12 – 16 SHRM faculty meeting, HR Generalist, Alexandria, VA
June 20 Job Transition Ministry, Christ Church United Methodist,
Louisville, KY
June 22 HR Book Club, Louisville, KY
June 23 – 28 SHRM Annual Conference, Washington, DC (Faculty
meeting and HR Generalist Certificate Program)
July 6 University of Louisville, Work Force Issues for Workers
50+, Louisville, KY
July 9 SHRM faculty meeting, HR Generalist Certificate Program,
Atlanta, GA
July 10 – 11 SHRM HR Generalist Certificate Program, Atlanta, GA
July 18 Job Transition Ministry, Christ Church United Methodist,
Louisville, KY
July 21 – 25 National Speakers Association annual convention,
Orlando, FL
Future Dates for the SHRM HR Generalist Certificate Program
‘06
Oct 9 – 11 New York City
Oct 30 – Nov 1 Chicago
Nov 13 – 15 Washington, DC
Nov 29 – Dec 1 Orlando
About Cathy Fyock
Are you looking for a high-content speaker for your next
conference or meeting? Call or email Cathy to find out how she can
work with you to meet your specific goals and objectives.
Cathy Fyock, CSP, SPHR, is an employment strategist—helping
organizations develop strategies to recruit and retain top talent in
an aging and changing marketplace. For over 15 years she has
combined her knowledge of work-force issues and her talents as a
speaker to provide innovative and inspirational learning events. She
has helped organizations attract top talent, reduce turnover, and
improve productivity in a volatile labor market.
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